Faqs

1. HOW IS MY PRIVACY PROTECTED?

We take your privacy and confidentiality seriously. We have built state-of-the-art technology, operations, and infrastructure with the goal of protecting your privacy and safeguarding the information you provide. It is important for us that you know exactly how your privacy and confidentiality is treated, for more information see our SERVICES.. However, here are some things it might helpful for you to know:

If you wish for any of your information or records to be released to a third party, please let your therapist know. Your therapist will send you an authorization form that you will need to fill and sign before your information can be released.

2. HOW WILL I COMMUNICATE WITH MY THERAPIST?

You can get therapy in four ways:

  • Exchanging messages with your therapist
  • Chatting live with your therapist
  • Speaking over the phone with your therapist
  • Video conferencing with your therapist

You can use different ways at different times as you wish, based on your needs, availability, and convenience.